Make an Appointment: [email protected] | (513) 334-7272

  • Privacy Policy

    Self Care Counseling, Inc. (“Self Care Counseling,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or use our services.

    Information We Collect

    We may collect the following types of personal information:

    • Name
    • Email address
    • Phone number
    • Mailing address
    • Date of birth (when provided through patient forms)
    • Insurance information (when applicable)
    • Information submitted through contact forms, appointment requests, or patient inquiries
    • Any other information you voluntarily provide

    We may also collect limited technical information such as:

    • IP address
    • Browser type
    • Device information
    • Website usage analytics through cookies and similar technologies

    How We Use Your Information

    We use your information to:

    • Respond to inquiries and requests
    • Schedule appointments
    • Communicate regarding services and upcoming appointments
    • Provide behavioral health services
    • Verify insurance information
    • Improve our website and services
    • Meet legal, regulatory, and accreditation requirements
    • Send SMS messages when you have provided consent

    SMS Communications

    SMS consent is not shared with third parties or affiliates for marketing purposes.

    How We Share Your Information

    We only share your personal information as necessary to:

    • Provide healthcare services
    • Process insurance claims
    • Work with trusted service providers who assist in operating our business
    • Comply with legal obligations
    • Protect the safety, rights, and property of our patients and organization

    We do not sell your personal information.

    Cookies and Website Analytics

    Our website may use cookies and analytics tools to understand how visitors use our website and improve the user experience. You may disable cookies through your browser settings, although some website features may not function properly.

    Data Security

    We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

    Please note that no method of electronic transmission or storage is completely secure.

    Your Privacy Rights

    You may contact us to:

    • Request access to your personal information
    • Request corrections to inaccurate information
    • Ask questions about our privacy practices
    • Withdraw consent for communications where applicable

    Certain requests may be subject to legal or regulatory requirements.

    Third-Party Websites

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

    Contact Us

    If you have questions about this Privacy Policy or our privacy practices, please contact:

    Self Care Counseling, Inc.422 W. Loveland AvenueLoveland, OH 45140Phone: (513) 334-7272Website: www.myselfcarecounseling.com